The Way Secret Recording Revealed a Multi-Million Pound Timeshare Scheme

It has been described as one of the largest deceptions of its nature in the UK.

Altogether 14 individuals have been sentenced for their part in a £28 million conspiracy to swindle in excess of 3,500 timeshare investors.

The targets were keen to get out of long-standing holiday ownership agreements and tried to find support.

A large number were in the age range of 60 and 80. In excess of 500 of them lost in excess of £10,000, and one individual paid more than £80,000.

Those affected were exposed to aggressive presentations continuing for six hours. They were financially worse off, owning valueless fake "points" and continued to be bound by costly timeshare contracts they could no longer use.

The Firm Behind the Fraud

The company at the centre of the scheme was the timeshare resale company. They accepted clients' cash to support the owners' lavish standard of living of prestigious schooling, high-end properties and personal aircraft.

The leader at the helm of the company, Mark Rowe, was given a 90-month jail time in January for conspiracy to defraud.

On Friday, his partner one of the co-defendants was among the last group to hear their sentences.

She was handed a two-year long suspended jail sentence at the London court after confessing to money laundering.

This has been a long time coming and marks a major victory for the victims who came forward, the law enforcement and legal representatives.

The Way the Investigation Started

I first heard about SMT emerged during the summer of 2016. The role involved in the research department of a media outlet, making documentary programmes.

A colleague mentioned that his parent had taken over the ownership of a vacation unit in a European resort and, after decades of vacations, had begun looking to exit the contract.

It is important to recall how popular timeshares had grown with UK travelers in the last decades of the 20th century.

Vacation properties enabled people to access the identical property every year, or trade their weeks with additional holders who had apartments in other resorts. Roughly 600,000 holiday enthusiasts took up that opportunity.

The first timeshare rush was paired with a lot of reports about dishonest operators fraudulently marketing units. They appeared frequently on investigative TV programmes.

The common timeshare contract bound owners for long periods.

At that time, those holders who had used their assigned property in the sunshine for 20 or 30 years were getting older, and a significant number were looking to end their association to their holiday properties.

Some had declining mobility and found it difficult to access their apartments. Some just believed they'd enjoyed sufficient use from them. And some had passed away, in many cases passing on their loved ones to inherit the deals - along with their annual payments and service charges.

The Investigation Develops

It was at this point the friend's mum had been placed. She searched the web for answers and found SMT, a firm whose website claimed to terminate her agreement.

However, having made a payment and scheduled a consultation with them, her relatives had doubts.

Additional investigation showed many victims reporting they had submitted funds and got nothing from the service. In fact, they had lost money. Significant sums.

Our team began investigating what was going on. It was rapidly apparent that there were dubious individuals operating in the vacation property industry.

An attorney had hundreds of individual complaints preparing to take action against the company.

We spoke to clients who had dealt with the organization and they all told the same story. They believed the business would acquire their investment from them but when they participated in a session (for which they paid up front) they were told there was no potential buyers.

In place of that, they were pushed - in fact pressured - to spend more money purchasing "the company's points system", associated with the outfit's parent company, Monster Travel.

The nature of these rewards was not exactly clear. They seemed similar to a type of exchange medium, providing discount travel and amenities and retail offers.

And they were seemingly "exchangeable with other owners, eventually.

Paying cash up front now would produce an eventual payoff that would pay for SMT's fees and result in the investor in profit, freed at last from their pesky contract.

Too good to be true? Certainly, that proved correct.

A 'Bait-and-Switch Scheme'

Assuming these reports were true, this was a massive scam.

This is known as a "misleading sales."

A business - in this case SMT - "attracts the customer by promoting a particular product but then to state it cannot be provided, steering the individual towards another, inferior offering.

That's illegal. Equipped with all the accounts we had assembled, we made the case to discreetly video one of the organization's sessions.

The process requires dedication, work, and compelling reasons for why this is the sole method to gather the data necessary to prove wrongdoing.

With approval secured, our small team arranged a meeting with one of the firm's agents in the location.

Pretending to be a member of the public hoping to get his mum free from her timeshare contract|holiday ownership agreement

Richard Davis
Richard Davis

A passionate art historian and curator with over a decade of experience in the contemporary art scene.